Privacy Policy

Understanding our privacy commitment

Your privacy matters to us. This policy outlines how we collect, use, and safeguard your personal information. As a leading loan broker in South Africa, we understand the sensitive nature of your data and are dedicated to protecting it at every step. We're committed to transparency, which means you'll always know what information we gather and why it matters to you. Our approach ensures that you have a secure experience while seeking the best financial solutions suited to your needs. We rely on the trust you place in us and strive to make this process straightforward and respectful, ensuring every interaction is handled with confidentiality and care. Your trust fuels our mission to provide quick and efficient loans with peace of mind.

Information collected through our enquiry form

When you submit our loan enquiry form, we collect your full name, email address, South African ID number, and the loan amount and repayment term you have requested. We use this information to assess your enquiry and to match you with suitable NCR-registered lending partners, with whom it may be shared for that purpose. Your details are sent over an encrypted connection and are only used in connection with your enquiry.

Website analytics

We use Clicky, a website analytics service, to understand how visitors use our site, for example which pages are visited and how people arrive at them. Clicky uses cookies and collects information such as your browser type, device, approximate location and the pages you view. We use this information only in aggregate to improve our website. You can block or delete cookies through your browser settings at any time.

Your rights

Understanding your data rights.

What rights do I have?

You have several rights regarding your personal data. You can access, correct, or delete any information we have on you. We're committed to keeping your data secure and accurate. Should you wish to exercise any of your rights, you can easily reach out to us.

How can I access my data?

You can request access to your personal data by contacting us. We'll guide you through the process and provide the necessary steps to access the information we hold.

Can I correct my information?

Yes. If any of the information we hold about you is inaccurate or incomplete, contact us and we will update it.

How do I delete my data?

If you wish to delete your personal data, please reach out to us, and we will initiate the deletion process. We respect your privacy and will ensure that your data is removed securely.

What if I need help?

If you have further questions or need assistance with your rights, feel free to reach out. We're here to help you understand and exercise your data rights.

Are there any limits to my rights?

Yes, there may be certain regulations that limit your rights. However, we will inform you about any constraints that may apply when you make a request.

How do I lodge a complaint?

If you feel that your rights have not been respected, you can file a complaint with us. We're committed to addressing any concerns you may have.

What's next for my data?

Once you submit a request regarding your personal data, we will process it promptly and keep you updated on the next steps.

How can I contact you?

You can contact us through our website or by email at contact@quickonlineloans.co.za. We're always available to answer your queries and assist you.